I was concerned and very disappointed when I received this product. I ordered it because my cat has a ruptured ear drum and cannot use the ear cleaners most vets recommend, so I ordered this because the description implied that it was gentler than most. There was no warning in the description not to use for burst ear drums. When I received the product and read the label on the bottle, however, it did give such a warning so I have been unable to use it. I'm very disappointed that such a well known and trusted supplier as PDSA failed to highlight the caution needed.