Here to help

FAQ - Frequently Asked Questions

Are the brands available here the same products I'd find at a vet?

Yes many of our brands and products are frequently recommended and stocked by vets. All of the products we stock are also fully vet-approved by our very own PDSA vets.

Do all brands cover both cats and dogs?

Not every brand is for both cats and dogs. Many of them are animal specific but the vast majority of our top brands are for both. We also stock a number of brands for Small Animals such as Rabbits, Guineapigs and more.

Can I buy veterinary-medicine products from these brands without a prescription?

NFA-VPS products do not require a prescription from a vet but they must be processed by a trained SQP. If you wish to purchase and NFA-VPS item you will be required to input a number of key information points that will be reviewed by an SQP.

Are all products from a brand shown when I click on it, or just a selection?

The best way to see the full range a brand has to offer on the PDSA Pet Store is to search for it at the top of the page. Many brands are split across multiple categories as they do not offer just one type of product. Searching for the brand will instead bring up every result we have available.

If a brand I'm looking for isn't listed, can I still find their products?

Yes the above listed brands are a selection of brands that sit within our best sellers. Just because a brand is not listed here, it does not mean that we do not stock any of their products. Feel free to search for the brand in the search bar at the top of the page.