Contact us

Contact Info

Got a question? Our customer services team are here to help. Fill in the form to get in touch.

If your enquiry is urgent, please call our National Enquiries line below.

Lines are open from 9am to 5pm, Monday to Friday. If you’re calling about an existing order, please have your order number ready.

We can't give veterinary advice over the phone. If your pet is sick or they require urgent attention please contact your vet immediately.


Whitechapel Way
Priorslee, Telford, United Kingdom

National Enquires Line: 0800 731 2502

Opening Times

  • Monday9am – 5pm
  • Tuesday9am – 5pm
  • Wednesday9am – 5pm
  • Thursday9am – 5pm
  • Friday9am – 5pm
  • Saturday - SundayWe are closed